Levande subscription is a new way to get access to latest home appliances that meets your needs for performance, functionality, and energy efficiency. Instead of buying appliances, you rent them or subscribe to them at a fixed monthly fee.
Your appliance also comes with a hassle-free warranty for the duration of your subscription. If you face an issue with your appliance that we cannot resolve remotely in a few minutes, we will provide a like-for-like replacement within 48 hours.
Your subscription monthly fee is also inclusive of delivery, basic set up, maintenance, repair & recycling (disposal pick up).
*Based on stock availability, and Singapore’s public holiday
You can upgrade to a different model in the same appliance category at any point during the subscription period. Additional charges may apply depending on the model that you choose to upgrade to.
Please call us at 3129 8696 and request cancellation or early termination of your subscription contract.
Early termination fee or cancellation fee is charged based on below table:
Your standard security deposit* is returned once the appliance has been collected by Levande.
|
Subscription Plan |
Contract Term in Months |
Cancellation Fee |
| FullFlex Plan |
Not applicable |
Free cancellation |
|
6 month plan |
6 |
Remaining subscription fee value or 3 months of subscription fee, whichever is lower. |
|
1 year plan |
12 |
Remaining subscription fee value or 4 months of subscription fee, whichever is lower. |
|
2 year plan |
24 |
Remaining subscription fee value or 5 months of subscription fee, whichever is lower. |
|
3 year plan |
36 |
Remaining subscription fee value or 6 months of subscription fee, whichever is lower. |
|
4 year plan |
48 |
Remaining subscription fee value or 8 months of subscription fee, whichever is lower. |
|
5 year plan |
60 |
Remaining subscription fee value or 10 months of subscription fee, whichever is lower. |
|
6 year plan |
72 |
Remaining subscription fee value or 12 months of subscription fee, whichever is lower. |
*Standard security deposit is waived for users who sign-up with MyInfo.
You can opt to extend your subscription, or we can collect the appliance for free. If you have contacted us at least three working days before the end of the subscription period to inform that do not wish to renew the subscription, we will not charge you for any subsequent use. Your standard security deposit* will be refunded within 14 days.
*Standard security deposit is waived for users who sign-up with MyInfo.
If you do wish to re-subscribe to an appliance subscription in future, you may be eligible for special discounts or trade-ups based on your past subscriptions.
The term warranty is typically bundled with one time purchase of appliances and limited to 1 or 2 years from the date of purchase.
Our Appliance subscription plans cover manufacturing defects, maintenance, repairs and like-for-like replacements of appliances throughout the duration of the subscription.
All subscription and payment related information is available under 'MyAccount' on levande.com.sg
We may send automated payment reminders and subscription notifications but payments are collected automatically.
Please call Customer Care Hotline (+65 3129 8696) if you need help with managing your subscriptions or payment preferences.
Yes, you can sign up for more than one appliance subscription plan.
Subscription Account number is your unique identity on levande.com.sg and all subscriptions will be linked to this unique account number.
The 'Subscription Account number' can be found on your Invoices/Receipts or under MyAccount on levande.com.sg.
Please call our Customer Care Hotline (+65 3129 8696) for more information.
No, a Levande subscription of an appliance is an all-inclusive service offered by Electrolux. At the end of the subscription, the appliances are collected by us. The appliance as an asset is always owned by Electrolux.
Levande subscription works like rental but has added services like delivery, set-up, premium service, filter replacements where applicable, disposal of old appliance etc.
Please read the terms and conditions for more details.
Yes, the subscription can be extended but we will prorate the monthly subscription charges for the extension period.